Are your services available in-person?

Unfortunately, at the moment, my services are only provided virtually via video (JaneApp) or phone call. In-person, as well as walk-and-talk therapy coming soon!

How do I know if we are a good fit?

Finding the right therapist is a very personal process. A good fit often means you feel comfortable, understood, and safe sharing your experiences. In our first session, we’ll explore your goals, needs, and what you’re hoping for in therapy. You’re always encouraged to ask questions and provide me with feedback.

What is your cancellation policy?

I require 24 hours notice to cancel or reschedule without being charged. If you cancel with less than 24 hours notice, you will be charged 50% of the session fee.

Is everything I share with my therapist confidential?

Yes. Your information and everything you share in therapy is confidential and cannot be disclosed without your consent.

The only exceptions—required by law—are if:

• You express intent to seriously harm yourself or someone else

• You report abuse or risk of abuse involving a minor, senior, or person with a disability

• Your records are subpoenaed by a court

If any of these situations arise, I will discuss the process with you and provide support throughout.

Is psychotherapy covered by OHIP? Do you bill insurance directly?

Psychotherapy is not covered by OHIP. However, most private health insurance plans offer coverage for sessions with a Registered Psychotherapist (Qualifying). I do not bill insurance companies directly, but I will provide an invoice with all the information needed to submit a claim for reimbursement.

Is psychotherapy a regulated health profession?

Yes. In Ontario, psychotherapy is a regulated health profession, and I am registered with the College of Registered Psychotherapists of Ontario (CRPO). This ensures that I meet professional, ethical, and competency standards designed to protect the public.

What is the difference between psychiatrists, psychologists, and psychotherapists?

Psychiatrists

• Medical doctors specializing in mental health

• Can diagnose mental health conditions

• Can prescribe medication

• Often work in hospitals or clinics

Psychologists

• Hold a doctoral degree in psychology

• Can provide assessments, diagnoses, and psychotherapy

• Cannot prescribe medication (in Ontario)

Psychotherapists

• Specialize in talk therapy and helping clients understand emotions, behaviours, and patterns

• Focus on coping strategies, insight, and emotional healing

• In Ontario, must be registered with the CRPO

All three can play important roles in mental health care, and sometimes people benefit from working with more than one type of professional.